Level 1: Human Factors
Expert-led online two-day accredited course to develop knowledge and skills in human factors and road risk management​.
Level 1 of the Human Factors and Road Risk Management programme focuses on how the individual interacts with the vehicle and road environment. The course develops competences in identifying when and how human error in road use is most likely to occur and what strategies can be put in place to mitigate the risk.
Who should attend?
The Human Factors and Road Risk Management Programme is attended by a diverse range of road safety professionals including Safety Health and Environment Managers, Fleet Risk Managers, Motor Risk Insurance Managers and brokers, Roads Policing professionals involved in managing road risk, Emergency Fire and Rescue and ambulance NHS Trust personnel, Road Collision Investigators, Driving Instructors and Driver Coaches.
Course Aim
To obtain practical guidance on understanding human error in interaction with traffic and strategies for managing road risk.
Why should you attend?
Skills
Provides you with the human factors skills to improve road safety.
Knowledge
Builds your human factors knowledge to understand road user error.
Confidence
Develop confidence to manage road user risk.
Level 1: Course Structure and Content
Module One: Safe System
This module describes the main principles of the Safe System approach in which outcomes at the ‘sharp end’ are fed back to higher levels of the hierarchy to improve road safety. The Safe System approach highlights the role of actors at all levels of the system as responsible for safety. There can be many reasons why a collision occurs, and systems may need to be strengthened if lessons are to be learned.
Module Two: Human Error
Module Two considers that humans are flexible and adaptable and this can increase the risk of error. Human error can be provoked by a wide variety of factors. Errors can be understood, and categorised. Violations occur intentionally, when the road user knowingly deviates from the rules or procedure.
Module Three: Human Performance
As a road user, we are bombarded by numerous sources of information with much of the Information being processed via our visual system. How do road users attend to the road and in-vehicle systems? How do we select critical information to attend to? This module describes the factors that affect human performance abilities and limitations.
Module Four: Fatigue and Workload
Fatigue and sleepiness are usually used interchangeably but they reflect different states and human processes, and the causes and countermeasures are different. Sleepiness is a strong propensity to fall asleep, whereas fatigue results from mental or physical exertion. This module considers the effect of both fatigue and workload on driving performance.
Module Five: Road Risk Management
Human error can be contained by addressing the conditions that increase unsafe acts and error frequency. This involves thinking about human error across all the systems that impact on human behaviour, including the road and traffic system, vehicle design etc. This module considers evidence-based interventions for managing road risk by strengthening systems.
Assessment and Certification
The course is accredited by the Chartered Institute of Ergonomics and Human Factors (CIEHF). For the Level 1 Human Factors course, delegates complete short exercises and a multiple choice assessment to check for knowledge. A CIEHF accredited certificate is awarded on completion.
Course Dates
We run the Human Factors and Road Risk Management accredited programme regularly throughout the year and up to 15 places are available on each course. The course can be delivered face to face at your site for 10+ delegates at a date to suit you.
Level 1 available dates are:
11th and 12th June 2025
24th and 25th September 2025
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Contact us for new course dates​​
On receipt of your booking form, an invoice or PayPal link will be issued to your email address. The course fee must be paid at least 10 working days before the start of the course. Once payment is received your place(s) will be confirmed. ​
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